Question 1

What is Sakana Global?

Accepted Answer

Sakana Global is a seafood importing company based in Christchurch, New Zealand, dedicated to providing premium quality seafood products.

Question 2

What types of seafood do you offer?

Accepted Answer

We offer a wide range of seafood, including fresh local catches, international delicacies, specialty seafood, frozen selections and sustainable choices.

Question 3

Is your seafood sustainably sourced?

Accepted Answer

Yes. We're committed to responsible sourcing and sustainable practices to protect the oceans for future generations. Our sustainable choices range holds the certified lines, and we'll tell you the origin of everything else.

Question 4

How can I place an order with Sakana Global?

Accepted Answer

Send an enquiry through our contact page or call 09 242 3676. Pick the species you want on our seafood and they come with the form.

Question 5

How do you ensure the quality of your seafood products?

Accepted Answer

We select and inspect our seafood carefully to meet the highest quality standards, and we keep it in an unbroken cold chain. Our strong partnerships with suppliers also contribute to our quality assurance. See quality.

Question 6

How can I contact your customer service team?

Accepted Answer

Call 09 242 3676 or use the contact page. We reply to every enquiry.

Question 7

Do you sell to the public, or only to businesses?

Accepted Answer

Both. Restaurants, retailers and distributors make up most of our orders, and households are welcome. Call first so we can tell you what's in stock.

Question 8

Where do you deliver?

Accepted Answer

Across New Zealand, from our base in Christchurch. Tell us where you are and we'll explain freight and timing.

Question 9

Can I ask for a species that isn't on the website?

Accepted Answer

Yes. Our supplier network goes beyond the catalogue. Send the species name and the volume and we'll check.

Question 10

Do you publish prices?

Accepted Answer

No, because seafood prices move with the catch. We quote on request and send a price list to trade customers.

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